The other fundamental success factor when introducing a new Billing system is the Change and Stakeholder Management. The objective of this process can be summarised as the preparation of the teams well in advance to use their new upcoming billing system.
SpikeeLabs has experts who will engage with all stakeholders all along the different steps:
By following a well-structured and comprehensive change and stakeholder management process, we will secure the transition between the legacy billing system and BillingLabs. It is a fundamental element to ensure a smooth transition to your new billing system.
See also how we assure the quality of delivery with end-to-end test