Covage

Covage is a telecom infrastructure operator focused on fiber networks.

It deploys and operates fiber networks such as:

  • FTTO – for business customers
  • FTTH – for individuals and SMBs

on behalf of local authorities which delegate the fiber deployment and the network management. Covage therefore builds networks and resells them exclusively to telecom operators, who then provide marketing and service. Covage is currently building and managing nearly 50 networks nationwide and is in the process of pivoting from FTTO service resale to FTTH passive management.

SpikeeLabs is assisting them extensively in this transition on a number of projects to remodel their information systems. SpikeeLabs integrates BillingLabs as a billing system.

illustration

Issue

  • Very heavy manual billing process.
  • Heterogeneous data inventory.
  • Many bespoke offer per subsidiaries

Project :

  • Creation of dedicated Billing console.
  • Creation of an offer catalog
  • Features enrichment especially for recurring
  • Interconnection with many BSS blocks

Results :

  • Billing team move from 20 people to 4
  • Data accuracy is better since all the subscriptions are checked against the catalog.

They build it